At Paradise Honor, customer satisfaction is our priority. We have outlined the following refund policy to ensure transparency:

• Eligibility: Refunds are applicable only for damaged or defective products reported within 7 days of delivery.
• Process: To request a refund, email us at [email address] with your order details and proof of the issue (e.g., photos).
• Refund Method: Approved refunds will be processed to your original payment method within 30 business days.
• Non-Refundable Items: Custom or personalized orders and used products are not eligible for refunds.

We reserve the right to review each case individually.